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Terms & Conditions

The Supplier of any goods purchased pursuant to the Terms and Conditions is:

The Girls’ Brigade Northern Ireland
Registered Charity No: XR 34309
C2 Kilbegs Business Park
Ferguson Way
Antrim
BT41 4LZ 
Tel: 028 94 54 8054
Fax: 028 94 54 8055
Email: customerservice@gbni.co.uk

GBNI offer the online shopping service through its supplies department for the benefit of its members.

The following terms and conditions apply to all methods of ordering. Please note orders received by post or phone will be input, processed and despatched through the website, by GBNI personnel in the same way as individual orders placed by customers at their own PC’s.

Methods of Ordering

Orders for all goods featured on the GBNI website may be made via the following methods:

  1. Online
  2. Phone – T: 028 94 54 8054 
    Mon – Fri , 9.30 am – 5.00 pm – excluding NI bank and public holidays)
  3. Post – using GBNI order form

Orders by post should be placed using the GBNI order form which is available here.

Order Confirmation

Customers who order online will receive an e mail confirmation of receipt of order.

Order Processing & Delivery

  • We will accept orders from Northern Ireland, UK and Republic of Ireland addresses.
  • You may select a different delivery address from the card holder address details.
  • Orders received will be processed by GBNI during the office hours 9.30 am – 5.00 pm Monday to Friday. This excludes NI bank and public holidays.
  • Goods will normally be dispatched within 3 working days.
  • Please allow a further 3 working days for delivery. At peak times of the year delivery may take up to 14 days.

Description of Goods and Services:

The goods sold are those as listed and described on our website, under itemised categories such as:

Sale Items, Official Uniform, Leisure Wear, GB Merchandise & Giftware, GB Awards, & Badges, Trophies, GB Stationery, and Equipment, Bibles, Books, & CD’s, Event Bookings.

Your Right to Cancel

Having placed an order through the website you have the right to cancel the said order within a period of 7 working days beginning with the day you place the order. Notice of cancellation of orders should be sent in writing to GBNI at the address above quoting the relevant order number and details of the order along with the name and address of the person who placed the order.

Your right to cancel your order does not apply to:

  • goods made to your specifications or which are clearly personalised
  • audio or video recordings which have been unsealed by you.

Please note if when you cancel your order and it has already been dispatched it is your responsibility to return the item at your own cost.

Returns Procedure

See details about this on the Returns Request & Return Policy page.

Prices

The price of goods sold via the website shall be the price advertised on our website listings at the time of purchase inclusive of VAT and any other relevant tax at prevailing rates.

Payment

Prices quoted are strictly net and in £’s sterling. Customers shall complete payment details as requested on the website. Accepted methods of payment are in £’s sterling via debit card, credit card and cheque. In the case of payment by cheque, goods will strictly not be dispatched until receipt of the cheque at GBNI at the address above. Cheques must be received within 30 days of placement of order, otherwise the order will be cancelled.

Postage & Packing

See details about this on the Delivery page.

Availability

  • All goods are sold subject to availability.
  • We reserve the right to alter or withdraw items without prior notification.
  • Where items are out of stock this will be indicated on the screen at the time of ordering.

Enquiries

Should you have any queries about your order or any comment to make regarding our online shop please telephone 028 94 54 8054 during office hours 9.30 – 5.00 pm Monday to Friday (excluding NI bank and public holidays) or put your query/comment in writing to: The Girls’ Brigade Northern Ireland, C2 Kilbegs Business Park, Ferguson Way, Antrim, Co. Antrim, BT41 4LZ

Tel: 028 94 54 8054 …Fax: 028 94 54 8055…Email: customerservice@gbni.co.uk


The Girls’ Brigade Northern Ireland is registered as a company limited by guarantee in Northern Ireland (No. NIO58531)and is registered as a charity (No. XR 34309) for tax purposes with the Inland Revenue (No. 254684143).

 

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